Customer Testimonials for Appliance Repair in Huntington, WV

"Mr. Joey Saunders is very professional and knowledgeable in appliances repair. I was having water spewing from under my refrigerator. I received service within 24 hours of my call. Joey diagnosed the problem, ordered the replacement part and repaired my refrigerator in 2 days time. I highly recommend Joey Saunders for any appliance repair needs. His service cost is very reasonable as well."

"Joey is very knowledgeable and explained things well. He was direct, fair and helpful. I highly recommend him."

"Super knowledgeable guy. Had an appointment within 24 hours. He showed up and saved me a huge headache from dealing with the "insurance" that was sold to me with my house. Steered me away from the repair due to the way the support on the insurance was structured. Call this guy first!"

"I highly recommend Saunders Appliance Repair! Joey is the best in Huntington and he is very personable and knowledgeable about what he does! He came and evaluated our freezer issue, found the solution, ordered the parts, and came and fixed it timely! I HIGHLY recommend Joey Saunders at Saunders Appliance Repair!!"

"I have a 2019 Whirlpool Refrigerator that had ice collecting in the freezer drawer. Called my warranty and they sent someone else that didn't fix the problem, wasted time. I called Saunders Appliance Repair and felt very welcome. Explained the above, and that was all that I needed to say. By comparison, the warranty company service took 2 weeks to coordinate. With Saunders Appliance Repair, I made one call and the problem is fixed. Family-owned small business."

"My experience with Saunders was exceptional! An experienced technician that shows up when they say! He is very knowledgeable, honest and fair. I was extremely impressed"

"Reasonable cost, knowledge of the issue, prompt, efficient, very professional. It was a very new experience to have these characteristics in a repair person. I will NEVER call anyone else for appliance repair as long as Saunders is in the area."

"Honest and fair. 6 month old refrigerator suddenly breaks out of nowhere and the manufacturer will not honor the warranty. Mr. Saunders came the next day, diagnosed the problem, asked for a down payment, and scheduled to come back with the part needed in a very reasonable time frame. Same fairness with their parts and labor charges. Will use again and highly encourage anyone reading to use them."

"My freezer on my refrigerator quit working and I called Saunders Appliance repair and a technician was scheduled within 2 days. Joey was most knowledgeable and professional. He was able to diagnose the problem in a timely manner. A part was ordered and received within a couple of days and the issue was resolved. I would highly recommend Saunders for any needed repairs!"

"After being cancelled on by another company, Saunders was prompt to come out to my home to address a problem with my washer. The two repairmen that came were knowledgeable and so kind. They told us they could fix the washer, but rather than just gaining business for themselves, they informed us that it would be better and more advisable to purchase a new washer. I appreciate this honesty when they easily could have tried to profit off of us! They were wonderful, knowledgeable, and provided recommendations on better washer/dryer investments."

"Mr. Saunders was very honest and upfront about the issue and cost. He definitely only wanted what I the customer wanted. I did not feel any pressure to get it repaired vs replacement. He fixed it same day. He even allowed me to meet him the next day for a different form of payment to save me from paying the credit card service fee. He was extremely friendly and knowledgeable and we will definitely be calling him again next time. I would definitely recommend him."

"This was not a standard job. Ran into complications with built ins. Joey the tech was very professional and went the extra mile to get the job done. He walked me through the needed repair and the schematics. He was very timely and even early once lol. Would definitely recommend to friends and anyone who needs appliances fixed"

"Great price. Great repair service! Fixed our oven that had a broken heating element. Was friendly and informative, and he was early the day he came with the part. Will use this service again if we need to."

"Great work! We had our dryer broken. We called and spoke to a lovely lady who scheduled us quickly. The servicemen were kind and professional. Our dryer is working great and we are so thankful. It's nice to have reliable people we can call to fix! Ya'll are wonderful."

"Amazing Service and Professionalism! Joey, the owner, is hands down the most respectable vendor I've ever worked with. His professionalism is unparalleled, and he goes above and beyond in every aspect of his work. Joey is incredibly thorough, communicative, and diligent—traits that make him stand out in the industry. It's rare to find someone who takes such pride in their work and genuinely cares about delivering the best service. I will definitely be using his services again and recommending him to others whenever I can. Truly an outstanding business!"

"Joey was absolutely great!! I would recommend Saunders Appliance every time. Lauren was great to get you scheduled at your convenience, she was very nice to work with. I will use them every time the need arises!!"

"I called a few different places to come out and fix my washer, everyone told me they were 2-3 weeks out. Called Joey's sweet wife and she got me in with him the same day! He had to order a part for it but as soon as it came in he was here the very next day and got my washer fixed in no time. Highly recommend!!"

"Saunders were professional and responsive. They explained in detail what the issues were with my fridge and what was required to repair it. I will recommend them to others and call them back should I need further assistance."

"Everyone else was quoting me almost 2 weeks for a diagnostic appointment for my behemoth 90's GE fridge that was making an awful racket, but he was able to fit me in less than 2 hours from my call! And now it's silent! He's a knowledgeable problem-solver and very friendly. He even helped me sweep up a bit of the years of built up dust-bunnies behind the fridge when he finished. The price was also very reasonable and I could tell that he has no interest in trying to take advantage of folks, which is refreshing to see. I highly recommend him for any major appliance repair job."

"Had a dishwasher in need of repair. Joey was quick, responsive and knowledgeable in assisting with my repair needs. I will definitely use Joey again as needed in the future and would recommend to friends and family. Thank you Joey!!! Hopefully I don't need you too soon, but will call if needed, thank you for being here!"

"The Saunders Appliance people were fantastic. Very quick, professional and knowledgeable! They were also very kind to my kitties! Highly recommend their services!!"

"Called and got a service call in 2 days. Both guys was so nice and polite. Up to date on technology and got part ordered. I will up and running in 1 week. Took a stressful situation and made it easy. I would highly recommend."

"Great experience. Will use them with future repairs. Told my warranty people that it would be cheaper on them to get me a new washer and that's what they did."

"Wonderful service. Punctual, efficient and honest. They are very easy to work with from coordinating appointments to in-house work. Would highly highly recommend. Five stars"

"Saunders Appliance is always prompt to address at appliance related issue we have. I manage quite a few properties across the valley and am thankful to have a company like Saunders Appliance Repair to rely on."

"Joey Saunders did a great job. I appreciate him staying in contact with me. Jim Boggess"

"Joey did a wonderful job. Very prompt and has now repaired our 17 year old Subzero twice flawlessly"

"Very polite answer All My questions very professional great personality explained everything had a problem with the dryer he made sure it was done right before he Left thank you for the service you did"

"Saunders was on time, professional and friendly. They did a great job, I will definitely call on them again."

"Came to check my dryer and found the problem fast. Normally home warranty service takes a while but the whole process was pretty fast. Very friendly and professional"